Terms & Conditions

TERMS AND CONDITIONS

 

Applications to be completed by Director or Owner of the Applicant, or the person authorised to sign on their behalf and the signatory hereto warrants that the information is true and correct.

All products remain the property of Silver River until paid in full.

Orders are supplied on a COD invoice. Invoice number must accompany any payments.

All payments are to be paid directly into our account: Silver River Australia Pty Ltd, National Bank BSB – 082 080 Account 14944 8719 Invoice number must accompany any payments.

Silver River reserves the right to suspend the delivery of goods if the terms of payment are not strictly adhered to. Any overdue accounts will attract a late fee every month, the current interest rate being 18% per annum.

The Applicant will be responsible for the payment of any and all goods purchased, together with any legal or out of pocket expenses associated with the collection of any outstanding monies.

Schedule of Delivery Fees

All orders under $200 - Sydney Metro $10 and outside Sydney Metro orders under $400 (includes interstate) $20 delivery fee, However some areas might charge different, please contact us before you make purchases.

Any request for Airfreight or Express delivery will be at the customer's expense.

 

Silver River has a 7 day trial on products purchased. Items are in saleable condition and unused with all original, sealed packaging can be exchanged for the alternate product within 7 days, or receive a credit to your account. A copy of the invoice must be sent with any exchange/credit requested.  No exchange/credit for Bulk Orders of 50 items or over. No exchange/credit for promotion/sales items.

No claims for the damaged or incorrect order will be recognised unless made within 7 days from delivery date.

Goods returned under warranty (faulty) need to be accompanied by a copy of the original invoice, or in the case of a Retail Customer a Sales Receipt. The advertised warranty is three (3) months for chargers (unless a longer warranty is extended by the company i.e Momax) and one (1) months on phone cases, from the date of purchase.

Goods returned under warranty will be replaced, except in the case where the product is no longer available, in which case a credit note will be issued to the customer’s account.

No exchange or refund for the special orders.